At World TEFL Association (“we”, “our”, or “us”), we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website [wtefl.uk] or our services.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR).

1. Data We Collect

• We may collect the following categories of personal data:
• Identification data: name, email address, phone number, organization details
• Professional data: role, qualifications, accreditation applications
• Technical data: IP address, browser type, device information
• Usage data: pages visited, time spent on the website, interactions
• Communication data: any messages or inquiries sent to us

2. How We Use Your Data

We use your data for the following purposes:

• To process applications for certification or accreditation
• To communicate with you about our services
• To provide customer support
• To maintain website functionality and security
• To comply with legal and regulatory requirements
• To improve our services and user experience

3. Legal Basis for Processing

We process your data only when we have a lawful basis to do so, including:

• Consent — for example, when you sign up for updates or accept cookies
• Contract — to provide services or process applications
• Legal obligation — to comply with regulations
• Legitimate interest — for service improvement, fraud prevention, or analytics

4. How We Share Your Data

We do not sell your personal data. We may share data with:

• Accreditation evaluators and authorized representatives
• Service providers (e.g., hosting, analytics)
• Legal or regulatory authorities, if required
• Partners authorized to issue TEFL certificates on our behalf
• All third parties are required to protect your data and act in compliance with GDPR/UK GDPR.

5. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and our legal obligations.

6. Your Rights

You have the following rights under GDPR and UK GDPR:

• Right to access — know what data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure — request deletion of your data
• Right to restrict processing — limit how your data is used
• Right to object — to certain types of processing
• Right to data portability — receive your data in a usable format
• Right to withdraw consent — at any time, for processes based on consent

To exercise any of these rights, please contact us at info@wtefl.uk.

7. International Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

8. Security

We use appropriate technical and organizational measures to safeguard your personal data, including encryption, access control, and secure hosting environments.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page and indicated by the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@wtefl.uk
Address: 181 University Avenue, Toronto, ON M5H 3M7